The product
An agent that works like your best salesperson
MuginLabs connects your WhatsApp Business to an AI agent trained on your business. It replies instantly and answers with your real data: your catalog, your prices, your rules.
How it works
Connect your number
Link your WhatsApp Business in minutes through Meta's official authorization flow (Embedded Signup). You keep your number and the ownership of your account; we operate as an authorized technology provider.
Set up your operation
Load your catalog, define your communication tone and service rules from a panel built for business people, not programmers. The agent learns what you sell, at what price, and how you tell it.
Start serving
It replies in seconds, at any hour. And everything that happens in the conversation is saved as a record you can review.
Capabilities
What happens, stays
Your products, your customers and your orders live here. The assistant reads from them to answer and writes to them when it logs something. You review and correct.
From conversation to record
Every order, appointment or lead that comes out of a chat is saved with its data: what, how much, when and from whom. Nothing to transcribe.
Real catalog, real answers
Prices, SKUs, sizes and stock come from your data. The agent doesn't improvise or promise what you don't have.
Your brand's tone
Warm, formal or commercial: you define how your company speaks and the agent keeps it in every conversation.
Security and control
Your data, isolated
Your company's information lives separate from any other customer's, with isolation enforced at the database level.
You stay in control
You decide what the agent can do and who on your team accesses the panel.
You only message people who said yes
Consent forms with their own link, one-click opt-out and data deletion on request. Habeas data compliance from day one.
No surprises with your conversations
We don't use your customers' conversations to train AI models or for advertising. They exist to serve your business.
Send us your menu, your catalog or your price list.
We'll hand you back your assistant, loaded with your products and ready to try. Over WhatsApp or email, whichever you prefer.