The product
An agent that works like your best salesperson
Muginlabs connects your WhatsApp Business to an AI agent trained on your business. It replies instantly, answers with your real data, and knows when a conversation needs a person from your team.
How it works
Connect your number
Link your WhatsApp Business in minutes through Meta's official authorization flow (Embedded Signup). You keep your number and the ownership of your account; we operate as an authorized technology provider.
Set up your operation
Load your catalog, define your communication tone and service rules from a panel built for business people, not programmers. The agent learns what you sell, at what price, and how you tell it.
Start serving
The agent answers every message in seconds, at any hour. When a conversation requires human judgment — a complaint, a negotiation, a sensitive case — it hands it to your team with full context.
Capabilities
Real catalog, real answers
Prices, SKUs, sizes and stock come from your data. The agent doesn't improvise or promise what you don't have.
Your brand's tone
Warm, formal or commercial: you define how your company speaks and the agent keeps it in every conversation.
Handoff to your team
It detects when a person is needed and transfers the conversation with full history. Your team picks up without asking the customer to repeat anything.
Full traceability
Every conversation, initiated sale and unanswered question is recorded and visible in your panel, ready for decisions.
Security and control
Your data, isolated
Your company's information lives separate from any other customer's, with isolation enforced at the database level.
You stay in control
You decide what the agent can do, when it must escalate to a person, and who on your team accesses the panel.
No surprises with your conversations
We don't use your customers' conversations to train AI models or for advertising. They exist to serve your business.
We're opening the first pilot slots.
Tell us about your company and we'll show you the agent running on your own products.